About Us...

We believe in being as transparent as possible with all of our customers, that's why we publish our terms and conditions here, before you buy, and not in small print after you have paid.  Please take a look through these terms and conditions, and should you have any questions, we are more than happy to go over these with you - simply give us a call... We look forward to hearing from you.


Terms & Conditions

How does it work?


Special Offer Terms and Conditions

Some of our special, and/or exclusive, offers carry their own specific terms and conditions, they can be found by clicking here.  Please note that although we try to outline as much as we can when these promotions are offered, the individual company offering the promotion may carry their own specific terms and conditions.


Flights, Transfers, Car Hire and more..

Whilst all of our prices are strictly for accommodation only (unless otherwise stated), Cerenza Escapes Ltd recommend the services offerer by Skyscanner.net - they offer fantastic value flights, car hire, travel insurance and more.


Cerenza Escapes Ltd is registered with the Information Commissioners Office (Reg. number ZA344336) which governs the way we use your personal data; giving you peace of mind that any personal data you share will be used only as permitted by this governing body.


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